Last updated: April 2026
SOH Sports (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use and protect your information when you use our website at sohsports.nfinitysolutions.com/.
What Data We Collect
When you place an order or create an account, we collect:
- Name, email address, phone number
- Billing and shipping address
- Order history and purchase details
- Payment information (processed securely by Stripe — we do not store card numbers)
- IP address and browser/device information (via cookies)
How We Use Your Data
We use your personal data to:
- Process and fulfil your orders
- Send order confirmation and delivery updates
- Manage your account
- Respond to customer service enquiries
- Improve our website and services (analytics)
- Send marketing emails (only with your consent)
Legal Basis for Processing (GDPR)
We process your data under the following legal bases:
- Contract: To fulfil your order and provide customer support
- Consent: For marketing emails (you can opt out at any time)
- Legitimate Interests: For fraud prevention, website analytics and security
- Legal Obligation: Where required by Irish or EU law
Cookies
We use essential cookies to operate the site (e.g. shopping cart), and optional analytics cookies (Google Analytics) to understand how visitors use our site. You can manage cookie preferences via our cookie banner.
Third-Party Services
We share data with trusted third parties only where necessary:
- Stripe — payment processing
- An Post / DPD — order delivery
- Google Analytics — website analytics (anonymised)
- Mailchimp — email marketing (if subscribed)
We do not sell your data to third parties.
Data Retention
We retain order and account data for 6 years as required by Irish tax law. You may request deletion of your account data at any time (subject to legal obligations).
Your Rights (GDPR)
Under the GDPR you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
To exercise any of these rights, email info@sohsports.ie. We will respond within 30 days.
Data Security
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure or destruction. Our website uses SSL encryption for all data transmission.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at: info@sohsports.ie
You also have the right to lodge a complaint with the Data Protection Commission of Ireland at dataprotection.ie.